How Long After Registering For Ez Pass

If there's a question we haven't answered, just contact our Customer Service Eye (CSC) at (440) 971-2222 to get the information you need

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Q: What is Due east-ZPass ^®and how does it work?

Q: What are the benefits of having an Eastward-ZPass transponder?

Q: Is Ohio's E-ZPass program compatible with other states offering Due east-ZPass?

Q: Will I receive the discounted Ohio E-ZPass toll charge per unit when using an out-of-state transponder?

Q: Are there authoritative fees charged for using an out-of-state transponder on the Ohio Turnpike?

Q: Where tin I obtain a transponder?

Q: What is the cost to obtain an E-ZPass transponder?

Q: How long will it have to receive and actuate my Ohio Turnpike E-ZPass transponder?

Q: Where should the E-ZPass transponder be installed in my vehicle?

Q: Can I concord the transponder up, instead of mounting it to my windshield?

Q: Can vehicles share an E-ZPass transponder?

Q: Tin I apply my E-ZPass in a rental vehicle?

Q: Can I employ my East-ZPass while pulling a trailer or camper?

Q: Are there dedicatedEast-ZPass lanes?

Q: How frequently will I receive statements showing my E-ZPass usage?

Q: How do I update my billing information?

Q: I oasis't traveled recently, why has my credit card been charged?

Q: What if my transponder is not working?

Q: What is the lifespan of my transponder?

Q: What if I accept a mischarge on my account?

Q: I think I missed a toll in Ohio, how do I pay this?

Q: How can I close my Ohio Turnpike E-ZPass account?

Q: Where can I render the transponder?

Q: What are the electronic tolling rules?

Q: How do I sign up or open a new E-ZPass account?

Q: Why are Maryland toll transactions from 2020 and 2021 posting now?

Q: Is there a benefit that these tolls are posting to my Due east-ZPass account?

Q: When volition the backlogged trips finish posting to my account?

Q: whom tin can I contact if I have questions?

Q: What is East-ZPass ^®and how does it piece of work?

A: E-ZPass is an electronic toll collection system that allows you to enter and go out the Turnpike without stopping to get a ticket or having to terminate to pay the cost. The E-ZPass system uses a transponder to electronically record your cost fares. Every bit you enter or get out the Turnpike an overhead antenna reads the information stored in the transponder. Fares are automatically deducted from your account and the toll booth gate rises automatically.

Q: What are the benefits of having an E-ZPass transponder?
A: Travelers can relieve 33% on average with Due east-ZPass on their Ohio Turnpike tolls. If you lot travel on the Ohio Turnpike or on other cost roads that accept Due east-ZPass, your savings tin can add together up fast. Using East-ZPass also reduces travel time and helps reduce fuel consumption by eliminating the demand to fully stop when entering or exiting the Turnpike. And, because E-ZPass records each toll transaction, it'due south a fast way to go on rails of your travel expenses for business organization or taxation purposes.

Q: Is Ohio's Due east-ZPass program uniform with other states offering E-ZPass?
A: Yes, customers with an account from any of the agencies listed beneath tin apply their transponder on the Ohio Turnpike. Likewise, the Ohio Turnpike E-ZPass transponder will work on any of the systems listed beneath:

Buffalo and Fort Erie Public Bridge Say-so
Burlington County Bridge Commission
Chicago Skyway
Delaware Department of Transportation
Delaware River and Bay Authority
Delaware River Joint Toll Bridge Commission
Delaware River Port Authority
Illinois State Toll Highway Authority
Indiana Toll Road
Maine Turnpike Authority
Maryland Transportation Authority
MTA Bridges and Tunnels
Massachusetts Department of Transportation
New Hampshire DOT Bureau of Turnpikes
New Jersey Turnpike Authority
New York State Bridge Potency
New York State Throughway Potency
North Carolina Turnpike Authority
Pennsylvania Turnpike Commission
Port Authority of New York/New Jersey
Rhode Island Turnpike and Span Authority
South Jersey Transportation Authority
Virginia Department of Transportation
West Virginia Parkways Authority
Niagara Falls Span Commission
Kentucky Public Transportation Infrastructure Authorisation
Thousand Islands Bridge Authority
Primal Florida Thruway Authority
Florida Turnpike (Lord's day Pass)

Q: Will I receive the discounted Ohio E-ZPass price charge per unit when using an out-of-state transponder?
A: Customers using a transponder from any of the agencies listed in a higher place will receive the discounted toll charge per unit when traveling on the Ohio Turnpike.

Q: Are in that location administrative fees charged for using an out-of-land transponder on the Ohio Turnpike?
A: If a client has already established an Eastward-ZPass account with another toll agency, there is no "administrative", or "service" fee paid to the Ohio Turnpike.

Q: Where can I obtain a transponder?
A: You can open up a new East-ZPass business relationship and obtain a transponder several ways:
1.) ONLINE: Just click Hither.
two.) Call: (440) 971-2222
3.) Postal service: Print and fill up in the awarding found Here.
4.) IN-PERSON: At any Ohio Turnpike Service Plaza or retail location institute Here.

Q: What is the cost to obtain an Eastward-ZPass transponder?
A: Transponder pricing varies past toll bureau. A minimum balance of $25.00 per transponder is required to establish your business relationship, and a credit bill of fare is required to maintain the account. Toll fares will exist deducted from your account when the transponder is read at an interchange. When the rest on the E-ZPass account reaches or falls beneath $10.00 per transponder, the customer'due south credit carte on file will exist charged to replenish the East-ZPass balance for hereafter use. A ane-time, $3.00 charge is deducted when the customer's transponder is activated. *International shipping rates will utilize.

Transponder pricing varies by toll agency. While some accuse an upfront fee, the Ohio Turnpike leases transponders to Ohio East-ZPass customers for $ .75 per month. NOTE: Starting with trips taken in Jan 2014, the $ .75 per month maintenance fee will exist waived for all Ohio Turnpike E-ZPass transponders that are used for 30 single or fifteen round trips in Ohio in the previous calendar month.

Q: How long volition information technology accept to receive and actuate my Ohio Turnpike E-ZPass transponder?
A: Once yous have ordered your transponder online, or via phone or US Post, permit vii-10 days to receive your transponder. It volition already be active when y'all receive information technology. If you obtained a transponder at an Ohio Turnpike Retail Location, it will need to exist activated by calling (440) 971-2222 or by clicking the Due east-ZPass button on the website. Your transponder will exist active and ready to employ the following twenty-four hour period for travel on the Ohio Turnpike. Note: Please allow 24-48 hours for activation and use of the transponder in other states.

Q: Where should the E-ZPass transponder be installed in my vehicle?
A: The transponder should be installed near the rear-view mirror on the inside of the front end windshield, below whatsoever tinting. Velcro mounting strips are included with your transponder.

*Sure vehicles do require special mounting. Some newer vehicles may have devices that can throw off the point of the East-ZPass. Make sure the E-ZPass is not mounted near these devices (remote start, GPS, Satellite Radio, rain sensors or anything else that is metallic or mechanical). The best location is typically in a lower corner shut to the dashboard and still on the windshield.

Q: Can I hold the transponder up, instead of mounting it to my windshield?
A: No. The Due east-ZPass antenna is located overhead, well in advance of the toll berth. If you lot do non have the transponder properly mounted as y'all laissez passer the "read zone" and then it may not work properly. Transponders must exist in place prior to budgeted the cost lanes.

Q: Tin vehicles share an E-ZPass transponder?
A: Transponders are not linked to one vehicle and tin can be moved. We do inquire that you add all vehicles to your account while in employ to avoid any violations, and the device must be in the vehicle at the time of use. This can be updated online at www.ezpassoh.com or by calling 440-971-2222.

Q: Can I use my E-ZPass in a rental vehicle?
A: Transponders can be used in rental vehicles. All vehicles should be added to your business relationship while in use to avoid any violations, be sure to remove rental vehicles when yous turn them dorsum in. Be advised yous are responsible for tolls until the rental is removed from your account. This can be added and removed online at world wide web.ezpassoh.com or by calling 440-971-2222.

Q: Can I use my E-ZPass while pulling a trailer or camper?
A: You can use your transponder while pulling a trailer or camper. When yous enter the lanes in Ohio, information technology will count the number of axles associated with the Due east-ZPass transponder and charge yous appropriately. We do ask that you register all vehicles, including trailers and campers, to your account to avoid violations. This can exist done online at www.ezpassoh.com or by calling 440-971-2222.

Q: Are there dedicated E-ZPass lanes?
A: The bulk of cost plazas have dedicated lanes available exclusively forE-ZPass customers. Smaller toll plazas with fewer lanes and lower traffic volume may not have dedicatedDue east-ZPass lanes, but all open lanes areDue east-ZPass compatible.

Q: How often will I receive statements showing my Due east-ZPass usage?
A: Customers are able to access their E-ZPass business relationship information online 24/7. Transactions are by and large recorded within 1-iii days of a trip. Statements are issued each time the business relationship is automatically replenished and may not be on a monthly ground. Note: Customers may receive newspaper statements via US mail - a processing fee would apply.

Q: How practice I update my billing information?
A: You can update your billing data online at www.ezpassoh.com under My Account and under Payments & Automobile Replenishment. This tin also be updated by calling 440-971-2222.

Q: I haven't traveled recently, why has my credit card been charged?
A: In that location is a $0.75 monthly fee per transponder regardless of apply; this is deducted on the fifteen^thursday of each month. The monthly fee may have taken your account balance beneath the minimum residuum.

Q: What if my transponder is non working?
A: All Ohio Turnpike issued Due east-ZPass transponders have been tested and should be in adept working order. Customers who experience problems with a transponder can contact the Ohio Turnpike Due east-ZPass Client Service Centre at (440) 971-2222 (Note: Windshields containing metal tinting and/or heating features may prevent the Eastward-ZPass signal from being read properly. A CSC representative can propose these customers of some other location to identify the transponder in certain vehicles.)

Q: What is the lifespan of my transponder?
A: The transponder does have a battery with a current life of 8-15 years. If yous are traveling in Ohio and the battery stops working the gate will non become up. If you lot are traveling out of land, y'all may receive a red-lite warning in the lanes. If the transponder fails to read in Ohio, and the account is valid, the cost collector can manually enter the serial number on the E-ZPass to ensure that you receive the Eastward-ZPass charge per unit. After your travels, you can return the device and request a replacement.

Q: What if I take a mischarge on my account?
A: If you have an Ohio account please contact the Customer Service Center at 440-971-2222 to dispute this charge. If you lot take a device issued from some other agency, y'all would need to contact them directly and propose of the mischarge. At this time, we are not able to suit out of land accounts and yous will have to contact your dwelling house agency.

Q: I remember I missed a toll in Ohio, how do I pay this?
A: The Ohio Turnpike has a gated system at the price booths. If payment is not received (using cash, credit menu or E-ZPass), the bar should not permit the customer to go through. Since we take the gated organization in identify it prevents customer from exiting without some form of payment beingness made. Therefore, we exercise not outcome violations similar many other agencies that have open road tolling.

Q: How can I close my Ohio Turnpike E-ZPass account?
A: Customers may close their Due east-ZPass account at whatever fourth dimension by returning the transponder to:

Ohio Turnpike and Infrastructure Commission
P.O. Box 460
Berea, Oh 44017

If a customer's Due east-ZPass account is terminated, the customer must return all transponders. Be sure to put the transponder in the Mylar bag it came with, or wrap it in aluminum foil, to prevent it from reading in transit. Upon termination, whatsoever positive residue on the account volition be refunded by crediting the customer'southward credit carte on file. This refund is given approximately 60 days from the last travel or 1 week after transponder is received (if there has not been any travel on the E-ZPass account) . All transponders remain the property of the Ohio Turnpike and Infrastructure Commission and the customer agrees to surrender possession of all transponders immediately upon request by the Commission. A $ten.00 fee will be assessed on each unreturned transponder.

Q: Where can I render the transponder?
A: Transponders may be mailed to
Ohio Turnpike and Infrastructure Commission
PO Box 460
Berea, OH 44017

Q: What are the electronic tolling rules?
A: Click HERE to view a PDF of the electronic price rules.

Q: How do I sign up or open a new E-ZPass account?
A: Click HERE to sign up for an E-ZPass account.

Q: Why are Maryland toll transactions from 2020 and 2021 posting now?
A: The Maryland Transportation Authority (MDTA) continues processing and posting East-ZPass tolls and Video Tolls (Notices of Toll Due) that were paused due to COVID-nineteen and Maryland's major transition in April 2021 to its new tolling system. You lot may encounter tolls posting for trips back to July 2020 during the height of the pandemic. Delight annotation that these are backlogged transactions and were Non charged to your account at the fourth dimension of travel for the reasons stated to a higher place.

Q: Is there a benefit that these tolls are posting to my E-ZPass business relationship?
A: Customers salve money by having these backlogged tolls postal service electronically to your E-ZPass account. Otherwise, the transaction would be processed as a Video Price with a higher toll rate, which is charged to starting time the higher cost of processing and mailing Video Tolls.

Q: When will the backlogged trips terminate posting to my account?
A: Valid trips that occurred since July 2020 will go on to be processed for payment until the buildup of transactions is cleared. As backlogged transactions continue to mail service through summer 2022, the MDTA remindsEastward-ZPass account holders to maintain a positive business relationship residual with proper replenishments.

Q: Whom can I contact if I have questions?
A: Call the DriveEzMD Customer Information Center toll free at 1-888-321-6824 (711 for MD Relay) betwixt 7 a.m. and 8 p.yard. Monday through Friday and Saturdays from 8 a.grand. to 2 p.m. In addition, the live chat feature is available during these hours at www.driveezmd.com. As the MDTA continues processing the backlog of transactions, there will proceed to be periods of high telephone call and spider web chat volumes, and so expect times will vary.